La Maréa Privacy Policy
How we collect, use and protect your information.
Your Privacy Matters to Us
At La Maréa, your wellbeing and trust are our highest priorities.
We only collect the information we genuinely need to deliver a safe, personalised and supportive retreat experience.
We follow the Australian Privacy Principles and take great care with your personal information.
What Information We Collect
We collect only the details needed to look after you during your stay, including:
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Your contact details (so we can confirm your booking and communicate with you)
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Your emergency contact
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Dietary needs and allergies
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Medical or wellness information relevant to retreat activities
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Payment and booking details
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Any preferences, feedback or forms you share with us
If you allow it, we may also capture photos or video during the retreat.
Why We Collect It
We use this information to:
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Prepare your room, meals and retreat schedule
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Keep you safe during activities
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Tailor your experience
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Contact your emergency contact if needed
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Process your booking and payments
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Share retreat updates, confirmation emails or event details
We may also use photos/testimonials for marketing if you’ve given consent (you can opt out anytime).
How We Keep Your Information Safe
We protect your information through:
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Secure booking and payment systems
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Encrypted or password-protected storage
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Restricted staff access
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Confidential handling of all health information
Your sensitive information is only shared with team members who need it to take care of you — such as chefs for dietary needs or facilitators for safety reasons.
We never sell your information.
Who We Share It With
We may share your information with:
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Retreat facilitators and wellness practitioners (only what they need to know)
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Chefs and accommodation teams
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Secure payment and booking providers
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Emergency services if required
Some of our digital providers may store information outside Australia, but they must meet strong privacy standards.
Your Choices & Rights
You can:
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Ask to access the information we hold about you
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Request a correction if something is wrong
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Opt out of photography or marketing anytime
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Unsubscribe from emails
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Ask us to delete information no longer needed
Just contact us — we’re here to help.
Photography & Media
We love capturing the beauty of our retreats, but your comfort comes first.
You can choose to:
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Be included
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Not be included
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Only appear in group shots
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Approve photos before use
Just let us know before the retreat begins.
We also ask that guests respect each other’s privacy and avoid photographing other participants without permission.
How Long We Keep Your Information
We keep your information only for as long as we need it for:
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Safety and incident records
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Retreat operations
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Legal or tax requirements
After that, it’s safely deleted or anonymised.
Questions or Concerns?
We want you to feel completely comfortable.
If you ever have questions about your privacy, reach out to us:
0411354356
We’ll respond as quickly and openly as possible.