La maréa – Terms & Conditions

 

 

1. Introduction

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These Terms & Conditions (“Terms”) apply to all retreats, programs, workshops, experiences, events, and services (“Retreat”) provided by La maréa (“La maréa”, “we”, “us”, “our”).
By booking or attending a Retreat, you (“you”, “the Guest”, “the Participant”) agree to be bound by these Terms.

 

2. Booking, Payments & Pricing

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2.1 Booking Confirmation

A booking is confirmed only when:

• A completed online booking form is submitted; and
   

• Full payment is received; and
   

• You receive written confirmation from us.
   

2.2 Deposits & Final Payments

• We do not currently take deposits due to the way our experiences are run, we require full payment at the time of booking.
   

• Full payment is due to secure your booking with us and prior to the Retreat start date.
   

2.3 Pricing

• All pricing is listed in AUD.
   

• Prices may change at any time before your booking is confirmed.
   

2.4 Payment Methods & Surcharges

• Credit card payments may incur a surcharge.
   

• Bank transfer fees are the responsibility of the guest.
   

 

3. Cancellation, Credits & No-Refund Policy

 

3.1 No Refunds

All payments are strictly non-refundable, due to advance commitments for accommodation, catering, staffing, and venue hire.

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3.2 Cancellation by Participant

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If you cancel:

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• More than 60 days before start: 100% of fees retained as credit.
   

• 59–30 days: 50% credit may be issued.
   

• Less than 30 days: No credit available.
  Credits are valid for 12 months and non-transferable unless otherwise agreed.
   

3.3 Transfer to Another Person

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You may transfer your booking to another participant if:

• You notify us at least 14 days prior;
   

• The new participant agrees to these Terms;
   

• Medical/dietary needs are submitted in time for approval.
   

3.4 Cancellation by La Maréa

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We hope we never need to cancel a retreat or experience however under certain circumstances we may need to cancel or postpone a Retreat due to:

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• Safety concerns
   

• Severe weather
   

• Insufficient numbers
   

• Facilitator illness
   

• Venue closure or damage
   

• Force majeure (see Section 13)
   

If we cancel:

• You will receive a full credit toward a future retreat.
   

• No refunds will be issued.

4. Program Modifications

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La maréa reserves the right to modify, change, or replace:

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• Practitioners
   

• Activities
   

• Schedule
   

• Menus
   

• Venues
   

• Retreat content at any time without notice.
  Such changes do not constitute grounds for a refund or credit.
   

5. Insurance Requirements

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5.1 Travel Insurance

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We strongly recommend comprehensive travel insurance covering:

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• Cancellation or interruption
   

• Medical treatment
   

• Injury or illness
   

• COVID-related disruption
   

• Loss or damage of personal items
   

5.2 Medical Insurance

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It is your responsibility to ensure adequate medical coverage for the duration of the Retreat.

La maréa does not provide insurance for guests.

 

6. Health, Fitness & Medical Conditions

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6.1 Medical Disclosure

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By booking, you confirm that you:

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• Are physically, mentally, and emotionally fit to participate;
   

• Have disclosed all relevant medical conditions, injuries, allergies, medications, or dietary requirements;
   

• Understand the Retreat is not a substitute for medical, psychological, or therapeutic treatment.
   

6.2 Right to Refuse Participation

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La maréa reserves the right to:

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• Request medical clearance;
   

• Decline attendance based on disclosed or undisclosed conditions;
   

• Remove a participant whose health presents a risk to themselves or others.
   

6.3 Non-Medical Disclaimer

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All sessions (movement, breathwork, mindfulness, nutrition, etc.) are wellness activities, not medical advice. Practitioners do not diagnose, treat, or guarantee outcomes.

7. Assumption of Risk & Liability Waiver

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7.1 Assumption of Risk

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You acknowledge that Retreat activities carry inherent risks, including but not limited to:

• Yoga, stretching, movement sessions
   

• Outdoor walks, uneven terrain, weather exposure
   

• Kitchen and food preparation areas
   

• Emotional processing or reflective exercises
   

• Group activities and shared spaces
   

You voluntarily assume all risk of injury, illness, psychological impact, loss, or damage.

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7.2 Liability Waiver

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To the maximum extent permitted by Australian law, La maréa, its staff, contractors, and partners are not liable for:

• Personal injury, illness, or death
   

• Property loss, damage, or theft
   

• Emotional distress
   

• Accidents occurring on or off the property
   

• Third-party negligence
   

You agree not to commence or participate in any legal action relating to such claims, except where caused by gross negligence.

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7.3 Third-Party Providers

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We may use external partners for catering, treatments, or activities.
We are not responsible for their actions, omissions, or negligence.

 

 

8. Participant Responsibilities

 

You agree to:

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• Follow all instructions and safety guidelines
   

• Notify staff of injuries or concerns immediately
   

• Behave respectfully toward staff, other guests, and property
   

• Not attend under the influence of drugs, alcohol, or intoxicants
   

• Comply with quiet hours, venue rules, and retreat boundaries
   

• Refrain from behaviour that disrupts the healing environment
   

 

9. Food, Allergies & Dietary Requirements

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9.1 Food Safety

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While care is taken, we cannot guarantee a nut-free, gluten-free, dairy-free, or allergen-free environment.

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9.2 Guest Responsibility

 

You must:

• Disclose allergies/dietary needs at least 14 days prior
   

• Carry your own medication (e.g., EpiPen)
   

• Accept full responsibility for managing your condition
   

 

10. Accommodation & Property Use

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Guests agree to:

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• Use the accommodation respectfully and safely
   

• Pay for any damage caused by misuse, negligence, or breach of conduct
   

• Refrain from bringing hazardous materials or illegal substances
   

• Adhere to check-in/out times, noise restrictions, and venue-specific policies
   

Charges may apply for lost keys, excessive cleaning, room damage, or violation of property rules.

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11. Alcohol, Substance & Smoking Policy

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• Some of our Retreats may be alcohol-free depending on program design.
   

• Illegal substances are strictly prohibited.
   

• Smoking/vaping is prohibited entirely
   

Violations may result in removal without refund.

 

12. Photography, Filming & Media

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12.1 Use by La maréa

By attending, you grant permission for La Maréa to use photographs, video, testimonials, audio, or behind-the-scenes content for marketing unless you opt out in writing before the Retreat begins.

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12.2 Privacy of Other Guests

Guests must:

• Not photograph, film, or record other participants without explicit permission
   

• Respect privacy, personal boundaries, and confidentiality of group sharing
   

12.3 Technology Use

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Mobile phone and device use may be restricted to certain areas to preserve retreat atmosphere.

 

13. Conduct & Removal

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La maréa may remove any guest, without refund or credit, who:

• Engages in disruptive, aggressive, or unsafe behaviour
   

• Harasses staff or guests
   

• Is intoxicated or under drug influence
   

• Violates safety instructions
   

• Endangers themselves or others
   

• Breaches privacy of other participants
   

 

14. Force Majeure

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La maréa is not liable for delays, changes, or cancellations due to events beyond our control, including:

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• Natural disasters, fire, flood, storms
   

• Pandemic or government restrictions
   

• Illness or death of key facilitators
   

• Venue damage or closure
   

• War, terrorism, or civil unrest
   

• Utility failure or transport disruption
   

In such cases, credits—not refunds—will be issued.

 

15. Personal Belongings

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La maréa is not responsible for:

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• Lost, stolen, or damaged items
   

• Valuables left unattended
  You bring personal belongings at your own risk. An in-room safe will be provided at accommodation for those staying overnight. It is your responsibility to use this. 
   

 

16. Intellectual Property

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All Retreat content—recipes, workshops, materials, notes, teachings, audio, video, methodology—is the intellectual property of La Maréa.
Guests may not reproduce, distribute, or share materials without permission.

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17. Privacy & Data Handling

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La maréa collects personal information for booking, safety, and communication.
By booking, you:

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• Consent to the collection and use of your data for operational purposes
   

• Acknowledge that third-party platforms (payment processors, booking systems) may process your information
   

• Agree to our Privacy Policy (available on request)
   

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18. Governing Law

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These Terms are governed by the laws of South Australia, and disputes shall be resolved in SA courts or tribunals.

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19. Acceptance of Terms

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By submitting a booking and making payment, you confirm that you have:

• Read these Terms in full
   

• Understood and agreed to all conditions
   

• Accepted all risks associated with participation